Email secrets from Amazon

You don't have to big tech to use these tricks

Hello email aficionados,

As usual, we're sharing the most valuable reads to make email marketing successful:

  • How to keep your emails out of spam

  • Amazon's masterclass in email personalization 

  • A welcome email that's personal, and playful 

  • New AI tools for marketers

๐Ÿ—’๏ธ Email Deliverability and Reputation

What is email deliverability, and email reputation?

Email deliverability measures the percentage of emails that successfully reach recipients' inboxes after being sent. It's a crucial metric in email marketing, as emails that aren't delivered cannot be opened, clicked, or drive conversions.

Deliverability is closely tied to your email marketing reputation, which has two components. The first involves engagement (branding and design consistency) that builds rapport with your audience. The second is technical: your domain or IP address's sending reputation, which directly impacts deliverability rates and email performance.

A strong sending reputation leads to better deliverability, while a poor one can prevent your emails from reaching your subscribers. Email service providers assess your reputation based on various factors, making it a key element to monitor and improve for successful email marketing campaigns.

How to improve email deliverability (when using an ESP) 

These practices help maintain a strong sender reputation and ensure emails reach subscribers' inboxes effectively: 

  1. Maintain a clean email list by removing bounced addresses and unengaged subscribers

  2. Make the unsubscribe button visible and easily accessible (required by CAN-SPAM Act)

  3. Implement double opt-in to ensure subscriber interest and validity

  4. Avoid spam trigger words in subject lines that could flag ISPs

  5. Allow subscribers to set content preferences through a Subscription Management Center

  6. Avoid purchasing email lists, which often contain spam traps and uninterested subscribers

  7. Focus on sending quality content that engages your audience rather than quantity

How to improve email deliverability (when using a Dedicated Pipeline) 

The key is building a robust technical foundation before launching a dedicated pipeline to ensure emails reach the right recipients effectively. Here's how you can do that:

  1. Use separate IP addresses for different email types (transactional, promotional, newsletters) to ensure proper inbox placement

  2. Gradually warm up new IP addresses by slowly increasing email volume

  3. Implement a Feedback Loop with abuse@ and postmaster@ addresses to monitor complaints

  4. Monitor and address any IP blacklisting issues

๐Ÿ—ƒ๏ธ From the article vault

This article is a masterclass in personalization as it breaks down emails from one of the world's most successful companies โ€” Amazon. You'll discover valuable insights about modern email marketing strategies that can help grow your business and keep customers coming back for more.

You'll get:

  • A detailed look at how tech giants slice and dice customer data.

  • The exact email triggers that'll get your customers clicking "buy" instead of "archive"

  • How to turn abandoned carts into actual money

Whether you're running a small online store or managing marketing for a larger company, this analysis offers practical takeaways you can apply to your own email campaigns

It's a ~10 min read. Check out the full blog here

๐Ÿ’Œ From the inbox

This is a welcome email from โ€˜The Creative Marketer.โ€™

What we liked in this email โ€” 

  • Personality Driven: Creates a unique "walking into a room" narrative with [Door opens] and [Door slams], making the email feel like a real conversation.

  • Casual Confidence: Uses informal language like "Hellooo" and "gotta run" while still delivering valuable content, striking a perfect balance of professional and friendly.

  • Setting Expectations: Clearly states email frequency (Thursdays, twice a month) upfront, helping subscribers know what to expect.

  • Value First Approach: Immediately offers value with "five favorite posts" instead of asking for anything, building trust from the start.

  • Interactive Element: Ends with a personal question about books/movies, encouraging engagement and improving email deliverability. 

๐Ÿ‘€ Worth the read

Until next time, keep mastering your emails!

Best,
Alec

P.S. Got a topic in mind? Reply and let us knowโ€”your input matters! ๐Ÿ˜Š